Privacy Policy

Last updated: June 2026

Shepherd (“we”, “our”, or “us”) operates the website and platform available at https://shepherdhq.io/ (the “Service”).

This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

1. Information We Collect

We may collect the following types of information:

• Personal Information such as name, email address, company name, and contact details when you sign up, request a demo, or contact us.
• Usage Data including how you interact with our website, pages visited, time spent, and device/browser information.
• Business Information provided by you when using our platform, such as workforce, vendor, or project-related data.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our Service
• Respond to inquiries and support requests
• Improve platform performance and user experience
• Send important updates, product information, or service communications
• Ensure security, compliance, and fraud prevention

3. Sharing of Information

We do not sell your personal information.

We may share information with:

• Service providers who help us operate our platform (e.g., hosting, analytics, communication tools)
• Legal authorities if required to comply with applicable laws or regulations
• Business partners only when necessary to deliver requested services

4. Data Retention

We retain personal information only as long as necessary to provide our Service or as required by law. You may request deletion of your data at any time.

5. Data Security

We use reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.

However, no system can guarantee 100% security.

6. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for data processing
• Request data portability

To exercise these rights, contact us at the email below.

7. Cookies

We may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience. You can control cookies through your browser settings.

8. Third-Party Services

Our Service may contain links or integrations with third-party tools. We are not responsible for the privacy practices of these external services.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: hq@shepherdhq.io